Product management role
Plat.AI: taking a loan origination system from concept to launch
Business context
Plat.AI’s loan origination system (LOS) is a proprietary, AI-enabled platform for lenders. I worked on it as a professional product-management role, from April 2023 to May 2025. Finturf is Plat.AI’s sister company.
My role
I directed the end-to-end development and launch of the LOS as its product lead. This was a professional product-management role, not a consulting-client engagement.
What the role covered
From my description of the role, with the reported outcome beside each item that has one:
- Directing the end-to-end development and launch of the LOS, aimed at faster and more accurate loan decisioning.
- Spearheading the rollout of home improvement lending operations for three new lenders, defining the end-to-end processes from ideation to execution.
- Integrating third-party identity, income, and property verification services into the platform to automate KYC/AML compliance and credit checks and cut manual review work. Reported outcome: a 45% improvement in platform usability.
- Leading a user-centric UI/UX overhaul, running iterative usability tests with underwriting teams to refine workflows and interfaces. Reported outcome: a 38% reduction in training time, with better task efficiency.
- Partnering with sister company Finturf to co-develop a scalable Lending-as-a-Service (LaaS) platform for home improvement financing, using reusable APIs to speed go-to-market and enable rapid deployment of small-business lending products.
- Analyzing the fintech and small-business lending landscape to find market opportunities and refine product strategy, guiding a targeted roadmap. Reported outcome: a 25% increase in feature adoption.
Reported result
What is and is not published.
Every figure here sits beside who reported it, the period, and what it does not show.
$215M+Apr 2023 to May 2025
Plat.AI reports that the AI-enabled loan origination system Garry directed there resulted in over $215M in new originated loans.
Published
- Over $215M in new originated loans resulting from the LOS I directed, as reported by Plat.AI for April 2023 to May 2025.
- Home improvement lending operations rolled out for three new lenders, whom I do not name.
- Three outcomes reported by me from my role: a 45% improvement in platform usability, a 38% reduction in training time, and a 25% increase in feature adoption.
- The co-development of a Lending-as-a-Service platform with sister company Finturf.
- That this was a professional product-management role, not a consulting-client engagement.
Not published
- The names of the lenders. That information is confidential.
- How each percentage was measured: baselines, methods, and time windows.
- Any revenue, profit, or funding figure. Loan principal originated is not revenue, profit, or funding raised.
Related services
Where this connects to what I offer.
- Digital Intelligence & AI IntegrationTurn scattered business data into useful decisions and apply AI to clearly defined business workflows. Start with the business case, test a practical solution, and measure its value before expanding.
- Business Systems & Process ImprovementImprove the workflows and tools behind your products and services. Structure lead management, delivery, reporting, and team handoffs around how your business actually operates.
Talk through a challenge like this one.
Start with a free, 20-minute introductory call to talk through your business, the challenge, and what a sensible next step looks like.